Occupation administrative services department manager

Administrative services department managers plan, direct or coordinate supportive services of an organisation, such as recordkeeping, mail distribution, telephones, reception and other office support services. May oversee facilities planning and maintenance and custodial operations.

Tasks

• Direct or coordinate an organisation's supportive services department, e.g. mail distribution, purchasing, reception, security services or facilities management.
• Develop plans and set goals for the department.
• Organise the activities and resources of the service and set work schedules.
• Hire and dismiss employees.
• Supervise staff in the department and (possibly) other departments, assign tasks and delegate responsibilities.
• Control and monitor the service to ensure it is running smoothly.
• Prepare and review operational and financial reports and schedules to ensure accuracy and efficiency.
• Administer and control budgets for the service.
• Manage administrative tasks of the department.
• Oversee the maintenance and repair of facilities, machinery, equipment and other resources.
• Analyse internal processes and recommend, develop and implement procedural or policy changes to improve operations and systems.

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